These are some of our most frequently asked questions:
How much do your small cakes cost?
We do not publish our prices but if you contact your local shop they will be happy to help. The telephone numbers for all our shops can be found in the 'Find A Store' page of our website
How can I reserve a product to collect at my local store?
We offer a Ring & Reserve service at all our stores. Simply ring up your favourite Birds store, place your order and pay over the phone then collect at a time that is convenient for you.
For large orders we recommend a minimum of 2 days notice.
Will I be able to place an order for Christmas?
We offer our Ring & Reserve service at selected stores on the 23rd and 24th. The deadline to place your Ring & Reserve order is 5th December. Ring your local store to find out more information. We also offer a postal service for a limited range of Birds favourite products that can be delivered to any UK Mainland address. The last day for ordering will be Friday 16th December.
Do you post your products?
We can post a limited range of products that we can send through the post. Please visit our Birds by Post website for our range of products and delivery information.
Where can I use my Gift Voucher?
Gift Vouchers can be bought either online or instore and can be used in all Birds Bakery stores. For Birds by Post specific vouchers, these must be purchased from our online store and cannot be used in our stores yet.
How do I order from you?
Head over to our Birds by Post website to browse our postal offers and place your order. For any questions or assistance with this please email email@example.com
How much notice do you require?
The cut off time is noon, and we require 48 hours notice. E.g. if you are wanting a delivery for Wednesday the cut off will be 12pm Monday. Our team does not work weekend, so orders on Thursdays - Sundays will be dispatched Monday or Tuesday the following week. If you would like more information, please see our Delivery Information on our postal website.
If you have any further questions please contact us at firstname.lastname@example.org