Assistant Shop Manager
Job Title: Assistant Shop Manager
Location: Loughborough
LE11 (This is a new store opening)
Hours: 40 hours per week
across Monday to Sunday
Salary: £12.96 per
hour
Location
Lansdowne Drive Loughborough, 77-79, Lansdowne Drive, Loughborough, LE11 2BX
Employment Type
Full-time
Hours
40 p/w
Salary
£12.96 p/h
Purpose
You will support the Shop Manager in
all operational aspects of running the shop and assume overall responsibility
for the success of the shop in their absence. Creating a friendly warming
environment for not only our customers but an environment where individuals are
coached and inspired to do their best.
Responsibilities
- Ensure
that excellent customer service is always provided by every member of your
team.
- Inspire,
motivate, train and energise your team to increase sales.
- Provide
store performance information as required by the Area Manager
- Effectively
manage stock control and maximise the shop’s sales, payroll, waste, and
reconciliation performance
- Deliver
sales training to the store team members to develop skills in up selling
to ensure opportunities are maximised.
- Managing
staff rotas on a monthly basis.
- Ensure
the standards for food safety and health and safety are met consistently.
- Ensure
that the visual presentation of the shop is in accordance with Birds'
brand image.
- Be
compliant with Company policies and operational guidelines.
- Ensure
that the very best people are recruited for the shop.
- Lead
by example and serve our customers in a helpful and friendly manner, taking the opportunity to upsell products.
- Ensuring
our displays are fully stocked with our amazing products and customers
have plenty of choice to choose from.
Experience
- Supervisory
experience, desirable but not essential, with the skills and ability to
drive and motivate the performance of your staff.
- A
sound understanding of shop operations and standards for success.
- A
flexible attitude to working hours.
- Good
communication and interpersonal skills
Qualifications
- A
basic and practical knowledge of IT
- Good
standard of English and Maths
Benefits
4 Weeks annual leave, increasing incrementally to 5 weeks after 5 years continuous service, plus bank holiday
Staff Discount
Full training and
development within the role will be given.