Do you have questions? Some of our more popular questions are answered below. If you can’t find an answer to your question, please contact us.
  • Are Birds’ products available to purchase elsewhere?

    We only sell our products through Birds, which includes all our stores and our online shop.

  • Do you accept £50 notes?

    For a variety of reasons the business does not accept £50 notes.

  • Do you donate any of your food waste?

    Yes, we donate some of our surplus stock to charities and food banks across Derbyshire and Nottinghamshire. Please get in touch with us if you are a charity and would like to work with us.

  • Do you sell gift vouchers?

    Yes, our gift vouchers can be purchased online or in one of our stores.

  • Do you still make celebration cakes?

    We no longer offer our large celebration cakes, but we are still doing our personalised celebration cupcakes. To order and get more information, ring the shop you would collect from.

  • How do I place an order with you?

    If you would like to place an order for collection, please ring your local store. Please visit our online store to place an order online for delivery by post.

  • What do you do for charity?

    A few years ago, we decided to pair with one charity per year. This enables us to focus all our fundraising on one cause.

    To read more about our work in the community, visit our Local initiatives page. Please contact our team if you would like to be considered for our next charity of the year.

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